I feel that GM should at least do something for the guy, maybe not the down payment since he will get a new truck out of it but at least something.I'm not really sure what GM's legal responsibilities in this case are, if any. I suppose the vehicle is covered by a warranty. If the transmission failed, they would replace it, free of charge. If the alternator failed, and burned down the truck, well, you might think they have some responsibility to fix the issue. However, if the owner made an insurance claim, the insurance company will replace the truck. It would obviously not make sense then for GM to replace the truck as well. If you could get two new vehicles (one from insurance, one from the manufacturer) then, vehicles would suspiciously catch on fire all the time.
I'm not really sure why the owner feels he is out $5,000, and why he expects GM to just give him $5,000. Losing contents in the vehicle sucks. If the value is great enough, it would make sense to file a claim with the owner's home insurance.
But even if GM out sources, It is still their name on the truck and there for they are still responsible.
Hi I'm in Sacramento, California and my 2005 Colorado , just a wire harness short and I caught fire underneath and to gas tank area , just driving down the road and saw the smoke pulled over and flames came from under the truck burning my legs, was able to grab my stuff and realized I only had PLPD insurance and could not let it burn down so I emptied every water bottle I had, someone came by with fire extinguisher and a hose and helped me , but it was dripping Gas and could have blown, so now have to pull body and replace wire harness or part it out , but sucks just the same