Hi kmesaeh,
As a customer service representative, I'm not able to provide much in the way of do-it-yourself information but I am so that your fellow forum members will come through and give you some insight on how to resolve this issue yourself. If you have any lingering questions or concerns, don't be afraid to contact us. We are only a private message away!
Jennifer T.
GM Customer Care
As a customer service representative, I'm not able to provide much in the way of do-it-yourself information but I am so that your fellow forum members will come through and give you some insight on how to resolve this issue yourself. If you have any lingering questions or concerns, don't be afraid to contact us. We are only a private message away!
Jennifer T.
GM Customer Care