Hang on. I have no idea what I'm doing when it comes to attaching pictures. This is a picture of the hoist with it in the locked position on the safety lock. Notice the 'cam' shaped piece near the center of the pic, that is sort of pointed down. When it is in the unlocked position the flat on the cam will be on the bottom. If the cam on your hoist is positioned like the one in the picture, get a piece of rod, stick it up through the spare wheel and tap/pound/beat the cam to get it up into the unlocked position. Make sure the spare is not lowered when doing this.